Privacy Policy

Last Updated: May 29, 2025

Introduction

Welcome to Ezzy File Tools ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at ezzyunlocker.com (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

Information We Collect

Files and Content

When you use our Service, you may upload files for conversion, extraction, compression, or other processing services. These files may include:

  • Archive files (ZIP, RAR)
  • Document files (PDF, DOCX, PPTX)
  • Image files (JPG, PNG, WebP)
  • Other file formats supported by our conversion tools

We temporarily store these files to provide our services to you.

Technical Information

We automatically collect certain information when you visit, use, or navigate our Service. This information does not reveal your specific identity but may include:

  • Device and usage information (browser type, operating system, IP address)
  • Usage patterns and statistics
  • Referring URLs and exit pages
  • Session duration

This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

How We Use Your Information

We use the information we collect or receive:

  • To provide and maintain our Service - We process your files to deliver the file conversion, extraction, or compression services you request.
  • To improve our Service - We may use feedback and usage patterns to improve our offering.
  • To monitor and analyze usage - We track activity on our Service to enhance security and optimize functionality.
  • To protect our Service - We may monitor for and prevent fraudulent activity and unauthorized access to our services.

File Storage and Retention

Temporary Storage: Files uploaded to our Service are stored temporarily to process your request. We automatically delete all uploaded and processed files after 30 minutes. This automatic cleanup helps ensure your data is not retained longer than necessary.

No Account Creation: We do not maintain user accounts, and therefore do not associate your uploaded files with any persistent user profile or account information.

Session Handling: For each file processing request, we generate a random session ID to track your files during the processing period. This session ID is temporary and is not linked to your identity.

Third-Party Services

Our Service may use third-party services to assist with certain file processing tasks. Currently, we use:

  • Cloudmersive API - Used for certain document conversion and file processing operations. When using features that require this service, your files may be transmitted to Cloudmersive's servers for processing. Please review Cloudmersive's Privacy Policy for more information.

Security of Your Information

We implement appropriate technical and organizational security measures designed to protect the security of any information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

File Security Measures: Our service includes the following protections:

  • Blocking executable file types (.exe, .dll, .bat, etc.)
  • Path traversal protection
  • Secure permissions for extracted files
  • Sanitization of filenames and paths

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access information we hold about you
  • The right to request that we delete certain information
  • The right to object to processing of your information
  • The right to data portability

Since we do not maintain user accounts or store your files for more than 30 minutes, most of these rights can be exercised simply by not using our Service or by manually deleting your files using the cleanup options provided in the interface.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]